In the event that you feel your paycheck is incorrect, you must fill out a Paycheck Discrepancy form, available in the forms rack to the left of the kitchen door in the Shop or by clicking here. Submit the form to an Administrator as soon as possible for review and approval. If completed promptly, you can expect to see any balance due to you in the following week's paycheck.
Please remember that SSU Administrators process payroll—they do not control it. While more than willing to help in any way they can whenever you have a question or problem in regards to payroll, they cannot change your pay records without your and your Supervisor's authorization. Only your Supervisor knows what you actually worked on any given day, and therefore any change to your pay can only be authorized by him or her. If necessary, an Administrator may be required to bring your paycheck discrepancy form to your Supervisor for authorization.
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Smuggs' pay week runs from Sunday to Saturday, with paychecks distributed on Thursdays. If you receive a live check, you may only pick up your paycheck from a Supervisor between the hours of 3:30 - 4:30 pm on Thursdays, Fridays, and Saturdays in the Shop. We understand that this can be an inconvenience, so we highly recommend that you enroll in Direct Deposit. Direct Deposit automatically deposits your pay into your checking account, eliminating the need for you to be in the Shop at a specific time to get your check or to manually deposit it into your bank account. Pay is also deposited in accounts early Thursday morning at many banks, so your pay may be available to you sooner with Direct Deposit depending on your bank's policies.
If you receive your pay via Direct Deposit, you will still receive a hard copy of your pay stub on Thursday afternoon when live checks are delivered. Direct Deposit pay stubs will be put into staff mailboxes in the Shop. For security purposes, live paychecks cannot be put in mailboxes. If you would like to enroll in Direct Deposit, complete the enrollment form at the Human Resources office and submit a blank, voided check. You may also download the form to submit to Human Resources by clicking here.
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Payroll must be finalized no later than Monday afternoon. To make sure that Administrators have enough time to complete payroll reports for submission to Human Resources by this deadline, you are required to submit all of your daily payroll reports the day they are submitted to you. Reports received after the close of business on Monday will not be processed with the current week's payroll and will result in a delay in your staff members' pay. To ensure that we meet our legal and ethical obligations to our staff, please make sure that you review reports carefully, including private lesson tickets, authorize each one once accurate, and submit them by this deadline.
Supervisors must account for all data on their staff's payroll records by communicating with the staff. It is strictly against Smugglers' Notch policy to alter or add data to the report yourself. If data are missing, you MUST collect the appropriate documentation from the staff member. This ensures that we are following the policies put upon us by the resort, and it also helps teach our instructors how to properly account for their time, so that in the long run, your job of authorizing payroll becomes easier. Please take care when authorizing payroll reports.
In the event that a staff member's pay is incorrect, they are required to complete a Paycheck Discrepancy Form and submit it to an Administrator for research. Administrators cannot correct pay errors without your authorization of additional time, so you may be asked to review and authorize the discrepancy once determined. If an instructor approaches you with a paycheck discrepancy, please direct them to complete and submit the discrepancy form to have the issue resolved.
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